Our Commitment to Your Privacy
Your privacy matters at Liver Detox Guide. This policy explains what information we collect, why we collect it, how we use and protect it, and the rights you have over your personal data — under GDPR, CCPA/CPRA, and PIPEDA.
1Introduction & scope
Liver Detox Guide ("we", "our", "us") operates the website liver-detox.org. This Privacy Policy describes how we collect, process, store, and protect personal information when you visit our Website, subscribe to our newsletter, download a free guide, or buy a digital product.
This policy is designed to comply with major privacy laws including the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act / CPRA, and Canada's PIPEDA. Where local law grants stronger rights, those rights apply.
2Information we collect
We collect the minimum information needed to operate the Website and deliver our services. The categories below summarize what is collected and why.
| Category | Examples | Source |
|---|---|---|
| Identifiers | Name, email, postal address, IP address | You / your device |
| Payment data | Billing details (processed by Stripe/PayPal — we don't store full card numbers) | Checkout |
| Health-related info | Wellness goals voluntarily shared in questionnaires or surveys | You (optional) |
| Usage data | Pages visited, time on site, referrer, device & browser | Analytics cookies |
| Marketing data | Open/click activity in newsletters, signup source | Email platform |
3How we use your data
We use your information to:
- Deliver the digital products and free resources you request.
- Send order confirmations, receipts, and important account updates.
- Send our newsletter and educational content (only if you opted in).
- Improve site performance, fix bugs, and analyze aggregate usage trends.
- Prevent fraud, abuse, or security incidents.
- Comply with legal obligations (tax records, dispute resolution).
We will never sell your personal data, share it with data brokers, or use it to make automated decisions that produce legal effects on you.
4Legal bases for processing (GDPR)
If you are in the EU, UK, or EEA, we rely on the following legal bases under Article 6 of the GDPR:
- Consent — for non-essential cookies and marketing emails.
- Contract — to deliver products you have purchased.
- Legitimate interests — for site analytics, security, and service improvement (in a way that doesn't override your rights).
- Legal obligation — for tax, accounting, and regulatory compliance.
5Cookies & tracking technologies
We use cookies and similar technologies to make the site work and to understand how it's used. Non-essential cookies load only after you consent via our cookie banner.
| Type | Purpose | Consent |
|---|---|---|
| Essential | Site functionality, cart, security | Always active |
| Analytics | Google Analytics — aggregate traffic stats | Opt-in |
| Marketing | Affiliate pixels, retargeting | Opt-in |
You can change your cookie preferences anytime via the cookie banner or your browser settings.
6Third-party services we rely on
To operate the site we use trusted processors who handle data on our behalf under written agreements:
- Stripe & PayPal — secure payment processing (PCI-DSS compliant).
- Google Analytics — anonymized site usage analytics.
- Email service provider — to deliver newsletters and transactional emails.
- WordPress hosting provider — secure hosting of website data.
- Affiliate networks — to track referred purchases (no personal data shared).
Each processor is bound by GDPR-compliant Data Processing Agreements and may not use your data for their own purposes.
7Data retention
- Newsletter subscribers: until you unsubscribe.
- Customer accounts: for as long as your account is active.
- Order & financial records: 5–7 years for tax and accounting law.
- Analytics data: up to 26 months, then anonymized.
- Support correspondence: up to 3 years after the last interaction.
8Data security
We protect your data with industry-standard safeguards:
- HTTPS/TLS encryption across the entire website.
- Restricted access to personal data on a need-to-know basis.
- Encrypted backups and secure hosting infrastructure.
- Regular software updates and security monitoring.
No system is 100% secure. If a breach occurs and your data is at risk, we will notify affected users within 72 hours, as required by GDPR.
9Your privacy rights
Depending on your location, you have the following rights over your personal data. To exercise any right, email info@liver-detox.org — we respond within 30 days.
| Right | What it means |
|---|---|
| Access | Request a copy of the personal data we hold on you. |
| Rectification | Correct inaccurate or incomplete data. |
| Erasure | Request deletion of your data ("right to be forgotten"). |
| Restriction | Limit how we process your data. |
| Portability | Receive your data in a portable format. |
| Object | Object to processing based on legitimate interests or marketing. |
| Withdraw consent | Withdraw consent at any time without penalty. |
| Lodge a complaint | File a complaint with your local data protection authority. |
10International data transfers
Some of our processors are located outside your home country (for example in the United States). When transferring personal data internationally we use Standard Contractual Clauses (SCCs) or rely on adequacy decisions recognized by the European Commission, ensuring an equivalent level of protection.
11Children's privacy
12California residents (CCPA / CPRA)
California residents have specific rights under the CCPA and CPRA:
- Right to know what categories of personal information we collect, use, and share.
- Right to delete personal information we have collected.
- Right to correct inaccurate personal information.
- Right to opt out of the "sale" or "sharing" of personal information — note: we do not sell or share your personal data.
- Right to limit use of sensitive personal information.
- Right to non-discrimination for exercising your rights.
To exercise these rights, email info@liver-detox.org with the subject line "California Privacy Request".
13Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Effective" date at the top of the page always shows the latest revision. For material changes, we will notify subscribers by email or via a prominent notice on the Website.
14Contact & Data Protection Officer
For any privacy question, request, or complaint, reach out:
- Email: info@liver-detox.org
- Contact form: liver-detox.org/contact
- Website: liver-detox.org
For data-rights requests (access, deletion, portability), please use the subject line "Privacy Request" so we can route it correctly. We typically respond within 2 business days, and within 30 days for formal requests under GDPR, CCPA, or PIPEDA.